Our trained and accredited engineers provide expert support and maintenance for thousands of extensions every day.
Once a fault is reported, we will resolve it quickly and efficiently, minimising any impact to your business.
Through regular review meetings we provide:
- Update on new products and services
- Analysis of fault reports
- Disaster recovery and business continuity, mitigating risk
- Planning of System Health check
- System and licence configuration updates
- On-going contractual review
- Regular updates on fault resolution
- Prompt Service restoration
- Dedicated Account Management
- Pro-active Fault resolution
- Maintaining Service Packs / Hot Fixes
- Direct access to technical authority when registering a service ticket
To discuss any of our offerings, please call, or email us using the form below: