Our support helpdesk is the focal point for all customer service queries and technical assistance. The team behind it is made up of experienced telecoms engineers who are passionate about customer service and ensuring issues are resolved quickly and thoroughly.
The support helpdesk is available 24/7 subject to your contracted support agreement. Clients have direct access to technical expertise when logging a fault, this improves the speed of fault resolution and your overall experience. You can also find how-to guides which can be accessed as and when required.
In addition, your dedicated account manager is notified on all service activity to ensure they are kept informed of any service affecting issues.
To discuss any of our offerings, please call, or email us using the form below: