Attendant – PC Attendant Console
PC Attendant takes into consideration all the challenges of handling calls in the corporate environment and makes them manageable through the use of easy-to-use, Windows-style screens, and visual cues. The product is flexible allowing for customization based on individual user preferences.
Computer Telephony Integration
The clearly laid out Journal permits rapid access to call lists, messages and personal notes. All available address books and personal contacts can be integrated in the telephone book. The busy indicator integrated in the team keys allows the current telephone and presence status of all registered subscribers to be displayed – when integrated with Microsoft Exchange even the calendar information is available.
Multi Site Networking
The Aastra transparent networking concept enables all system extensions to be centralised. Voice over IP across an existing data network, you can guarantee high quality inter-branch communications. At the same time you can reduce call costs and improve efficiency.
SIP
VoIP means that the voice stream to be transmitted has to be processed such that it can be transported over an IP data connection. For voice communication, the existing data connections are used and the separate voice connection can be dispensed with.
Solidus eCare Multimedia Contact Center
The ultimate goal for any company is to build long lasting relationships and loyalty with their customers. Aastra Solidus eCare contact center is dedicated to in building the best contact with your customers.
Aastra Mobile Client
AMC is a mobile terminal client that establishes automatic access to Aastra’s mobile extension service for enterprise mobile integration for your communications system.
Softphone & Video
Complete telephone convenience, time-saving functions, the simplest of operation and an excellent overview of the information are offered by the following Aastra Softphones.
Unified Messaging – OneBox
Aastra OneBox is a feature-rich voice messaging system supporting all the traditional voice mail features and can be expanded into a complete Unified Messaging and Fax system.
VoiceMail
The voicemail system represents you professionally when you are out of the office or tied up. The system can be operated easily from the terminals and is simple to configure. At the same time the application possibilities are flexible and can be easily adapted to requirements. Depending on the selected setting, conversations are recorded, calls forwarded or announcements passed to the calling person.
