We specialise in telecom technologies for Voice over IP (VoIP) implementation on both existing and green-field sites.
Hosted IP Telephony (VoIP)
Our managed telephony service is a hosted voice service designed specifically for businesses. As a network-based design, it can bring impressive cost-savings, and boost operational efficiency.
Unlike the traditional approach of installing a physical PBX system at each office, all telephony switching equipment is hosted at a secure data centre facility. The voice service is then delivered over LANnet IP network direct to your offices, with IP phones connected to your office LAN.
This is ideal for dynamic and growing organisations as it can be quickly changed to fit your requirements, and provides staff at home or remote offices with exactly the same functionality as their head-office colleagues.
Mobile workforce
Talk to us about solutions for employees working in remote offices, on the road, or at home, who need exactly the same functionality as at head-office.
For example, the ‘One Number’ solution gives your people the flexibility to use any phone or mobile as their office phone. All incoming and outgoing calls use the same number irrespective of which phone they’re using.
SIP Trunking
Save thousands on line rental costs and improve service at the same time, with a single network for voice and data.
SIP (Session Initiation Protocol) Trunking connects your phone system to the public telephone network via the same network connection as your data services. With a single network for both data and voice, there’s no need to rent separate ISDN lines. You also benefit from free calls between sites, free DDI rental, and competitive tariffs for other calls.
As well as reducing cost, SIP Trunking brings a whole range of benefits to your existing telephony. Additional features can be delivered via the SIP Trunk to enhance your current phone system and help you get more out of your existing investments. These include:
- Overlay new features, including call centre functionality, advanced call routing options and voicemail
- Add mobile and homeworking telephony to your current phone system
- Improve business continuity with automated call routing between sites
- Get greater flexibility and scalability through full integration with DV02’s Hosted IP Telephony service.
Hosted Microsoft® Office Communications Server (OCS)
This is a resilient, secure, hosted communications service.
The Hosted OCS service provides a professional Instant Messaging (IM) and ‘Presence’ service for real-time communication across an organisation. Presence enables colleagues to see one another’s availability, which then allows them to make contact using Instant Messaging or by phone. This can shorten the time it takes to make or receive business-critical decisions.
Whether your staff are based in a single office, multiple sites, or around the world, the combination of Presence and IM can help improve their productivity, make the business more efficient, and create a more agile organisation. Hosted OCS can also be upgraded to include hosted IP telephony, which allows staff to make and receive phone calls directly from Microsoft Office Communicator.
