There are many business reasons why your organisation may opt for a particular inbound number call solution such as 08XX—including reducing telecom cost, making marketing campaigns more effective, improving corporate image, or generating revenue.
Inbound is a cloud-based telephony service for both geographic and non-geographic numbers that provides online access to a full range of all routing, monitoring and managing tools to empower any business with the perfect customer service.
- Businesses that want to excel in customer service
- Maintaining business continuity in the event of a disaster by instantly redirecting calls to another site
- Businesses needing to record calls for compliance or training purposes and report on productivity.
How will our Inbound Services benefit your business?
Any number, anywhere, from any device
The service is available on both geographic (01/02) and non-georgraphic (08/03) numbers and is accessed through a secure user-friendly website that can be accessed from any device.
Easy to use
The entire service is designed to be jargon free, intuitive, and enables you to become very productive very quickly.
No capital outlay
No setup cost means that it can be funded out of operational spend, enabling quick decision-making and implementation.
Easily interpreted graphs of your inbound call statistics helps you track calls and enhance your marketing. Snapshot data provides you with results of call handling efficiencies, enabling you to make informed decisions.
An account administrator is able to add new users and assign them access rights and specific numbers. Create profiles for additional users in an instant and control who can see and change what, within an account.
Use the service to effectively manage everyday calls, enable employees to work more flexibly, or as a robust business continuity solution.
Everything is online and directly feeds into the network giving you the ability to instantly create or make changes to call plans, announcements and other features.
Tailored call plans
Build an unlimited number of call plans according to your business operating hours and modify instantly in accordance with your changing business needs.
Queue incoming calls on a destination number to assist with call handling during busy periods. Use live queue statistics to monitor customer service and make instant changes in terms of queue management and size.
To discuss any of our offerings, please call, or email us using the form below: