We supply and support telephony solutions and products for some of the UK's largest companies and institutions. Take a look at how DV02 have provided solutions for organisations using a range of our telecommunication products and services.
This area highlights some of the customers we work with, and some of the products and solutions we have provided them, giving examples of the type of work we do.
We work hard to develop a true partnership, as the more knowledge we develop of our customers networks and driving issues, the more useful we can be.
Mitel MiContact Center Enterprise Improves Efficiency and Customer Service for The Welsh Blood Service
Ian McCormick, Operations and Contact Centre Manager at The Welsh Blood Service, was looking for a customer contact centre solution to provide a professional and efficient service for their newly revised Donor Contact Centre (DCC).
Managed Telephony Service Resolves Headaches for Macfarlane Packaging
Mark Selby, eCommerce Director at Macfarlane Packaging, was struggling with a complex telephony system and services infrastructure. They needed a trusted partner to consolidate and streamline their system and services.
A Managed IP Telephony Service Reduces Cost and Complexity at Otsuka Europe
Ali Khan, Head of IT-Europe at Otsuka Europe, needed to replace their existing telephony with a more efficient, cost-effective managed IP telephony service that would save them time and money.
A Managed Mobile Phone Service Package Resolves Complications at Grünenthal Ltd
Grünenthal GmbH were undergoing a phase of steady expansion in the UK and were continuially increasing their staff numbers. As a result they not only needed more office space but also more mobiles. DV02 created a bespoke managed mobile service package.
DV02's Mobile Solution Provides Flexibility and Usage Control for Cleanbrite
Cleanbrite's mobile account was poorly managed with multiple connections and end dates spread throughout the year. They were seeking a new solution to offer flexible adds and changes as well as call restrictions to prevent users exceeding their allowances.